Higher sales, fewer floor staff, faster table turn overs, and happier, more loyal customers – POSmate Point of Sale Systems offers all this and more. We foresee that Mobile Point of Sale is going to profoundly change your customers experience for the better!
POSmate makes POS mobile
Typically, waiting staff spend less than 20% of their time interacting with customers. They spend the other 80% keying orders into a POS terminal and moving around the kitchen, bar and tables. By moving the POS onto a mobile device such as a POS Tablet, the waiter can stay on the floor, ensuring that ordering moves faster. For example, the drink order can be put in right from the table. By the time the entree order is taken, the drinks are being delivered to the customer at the table. The speed at which this is accomplished could result in a second round of drinks with the entrees. This could quickly occur with one click on the POSmate Mobile POS.
Keeping your best wait staff on the floor allows them to serve more tables and provide better service. They have more time to chat with customers and share their passion for the menu, which leads to increase sales.
With a POSmate Mobile POS System that can display every menu item, recommend upsell items and engage the customer in the ordering process, a restaurant could easily see a 10% increase in sales, while reducing the number of floor staff on each shift.
Cost-effective Point of Sale anytime, anywhere
Combined with today’s state of the art up to date new POS hardware solutions, the POSmate online POS System is hosted on secure servers “in the cloud”, and all a restaurant needs is a broadband internet service, wireless router, POS Tablets and a few modestly priced kitchen and receipt printers. By removing all those expensive POS terminals, you can significantly reduce your IT needs while lowering your cost of POS System ownership.
A cloud-based POS System means managers can log in from anywhere and at any time to see sales, occupancy and seat turn in multiple units. Doing so enables minute-to-minute decisions so staffing can match demand. With this new technology, above-store reporting can provide senior management with a real-time view of sales and labour costs across the entire operation.
Cloud-based Mobile POS Systems have big advantages when the customer pays by EFTPOS on the Mobile POS device, means credit /debit cards don’t leave the table
Typically, paying the bill can be a slow, frustrating customer experience that can spoil the experience of an otherwise excellent meal. Today, when you ask the waiter for the bill, it has to be printed on the POS and brought to the table. Guests have to wait for the floor staff to come by again to pick up their credit / debit card, go back to the POS to process the payment and return with the payment receipt.
POSmate Mobile Point of Sale enables a customer to pay their bill instantly. The bill is displayed onscreen, and customers swipe their credit /debit cards and pay at the table. They can also add in the tip and the transaction is done in seconds instead of several minutes, making for happier customers and faster table turn overs.
More than one guest at a table can pay any part of the bill, making for easier split bills.
Take customer engagement to new heights
Perhaps the biggest benefit of POSmate Mobile POS is the new opportunities for customer engagement. After paying the bill, the floor staff can invite the guest to enter their email address to receive the receipt electronically. A coupon for a future visit can be included in the email to help encourage repeat business. The customer can also rate their service at the POSmate Mobile Point of Sale or via email. In turn, you can reward your staff for receiving the top ratings and highest tips. Finally, the guest can opt-in to receive regular information on specials based on what they ordered last time.
Ultimately, POSmate Mobile Point of Sale can help you build customer loyalty!