This is a really tough time for business, we want to offer support in any way we can.

During the upcoming months, we will all be working together to support one another in light of the Coronavirus (COVID-19) pandemic and its impact on the global, and local business community.

We want everyone who relies on the support of our support staff to know that we will continue to operate business as usual and have implemented the current steps to ensure we can cater to your changing needs.

Our office remains open.
For those businesses that were not impacted by the Federal Government’s announcement on Sunday 22 March, including cafes and restaurants (takeaway only), supermarkets, convenience stores: the best way to contact our support team is by calling 1300 76 76 88 or emailing

You may have noticed the “Leave a message” and “Send us a voice message” on our website, while a support enquiry is available on these platforms, it is not a 24/7 service nor does it override a support agreement. The best way to contact our support staff is still within regular office hours via phone or email.

Talk to us about how you can transact online. 
POSmate Point of Sale POS Systems partner solutions works with:
– Shopify (integrated or not integrated)
– Mobi2go (integrated or not integrated)
Call our team on 1300 76 76 88 to learn how to set up these platforms.

Talk to us about upgrading to an integrated EFTPOS terminal that supports contactless payments.
Minimise contact between the clerk and the customer by upgrading to integrated EFTPOS terminals that support contactless payment, such as Tyro and Westpac Presto. Call our sales team on 1300 76 76 88 to find out more.

If your business is experiencing higher demand, you can buy your POS Terminals from us direct. 
Accommodate social distancing and increased customer flow with additional POS Terminals, set up quick smart by our installation team. Call our sales team on 1300 76 76 88 to discuss options.

Buy consumables.
POSmate Point of Sale consumables is in stock and available for you to buy and be delivered directly to you. Items for sale will include paper rolls, ribbons and labels. You can order your consumables by calling 1300 76 76 88 or emailing


We understand this is a difficult time for many business owners (we included) and ask for your patience and kindness as we work together to help you keep operating, or deal with excess demand, during this time.

Should you have any questions about how we can help you during this time, please do not hesitate to reach out.

Stay safe and look after yourself and one another.

Team POSmate