Everything you need to know to build a restaurant workflow that results in exceptional customer experience. There’s truth in the concept of the intense kitchens of hospitality, but the fast pace doesn’t have to mean chaos. When you’ve taken the time to design your kitchen workflow (and ideally managed it via some sort of nifty…
THE HYBRID POS THAT’S PERFECT FOR POST-LOCKDOWN HOSPITALITY – HP Engage Go As Australia emerges from lockdown, your hospitality customers can’t wait to get people back into their cafes, bars and restaurants. But it’s not quite back to life as we knew it. There will likely be no standing at the bar or ordering at the…
Why POSmate? Customer service! It’s the difference between good and great. It’s what makes shoppers want to return to a retail store. It’s what makes diners want to tell everyone about a restaurant. It’s what makes a hospital patient feel cared for. It’s what gets pupils engaged in learning. Customer service means taking service to…
With Level 2 in full swing, we are starting to see some light ahead across the hospitality industry. With the happy return of customers to your stores, its time to keep them coming back while making all forms of ordering as efficient as possible for your staff. Customer Loyalty Loyalty programs are becoming the cornerstone…
Start selling online today with Cinch, powered by Impos. Impos is excited to announce the successful launch this week of Cinch, a new online ordering platform with the backing of Impos’ 15 years experience servicing the hospitality industry. Impos CEO Andrew Paynter is proud of the extensive work invested into the development of Cinch and comments;…
FULLY WASHABLE AND WATERPROOF KEYBOARDS & MICE Medical keyboards and mice have recently become recognised as an essential and cost-effective tool for infection prevention in both clinical applications and general office environments including all everyday use computers such as schools, libraries, councils etc. Seal Shield’s keyboards are 100% waterproof and feature antimicrobial product protection, the…
The lifestyle adjustments that were prompted by the virus will create changes to habits and customer behaviour that are likely to outlast the short-term impact of COVID-19. This is happening against the backdrop of the ‘real to virtual’ shift across all facets of our lives. Swapping cubicles with couches, ‘face time’ with Facetime, and dining-in…
Learn about the top four things you could do to grow your customer base. Sensible marketing. The true potential to add a boost in sales is in turning these new customers into regulars. It costs 5x more on average to convert a new customer than it does to convert an existing customer – Invesp.…
Retail & Hospitality – We’re Still Here! The world may be on lockdown right now, but the retail & hospitality sector is ready and waiting for your return. We know this is a difficult time for everyone, but we know there is light at the end of the tunnel when life can return to normal…
Here is a list of seven innovative hospo businesses to draw inspiration from. Online menu vs. in-house menu It’s tempting to offer your entire menu for delivery. After all, it’s a complete representation of your restaurant’s/cafe’s personality and ability; being selective or watering down items from your menu can feel like you’re grating bits off…